Welcome to Truckio Logistics Solution! These Terms and Conditions (“Terms”) govern your use of our website (truckiologistics.com) and the services we offer. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Definitions

• “Company” refers to Truckio Logistics Solution.
• “Services” refers to the truck dispatching and related services provided by Truckio Logistics Solution.
• “User” or “Client” refers to any individual or business who uses or subscribes to our website or services.

2. Use of the Website

By accessing our website, you agree to:

• Use the website only for lawful purposes and in accordance with these Terms.
• Not use the website for any illegal, harmful, or fraudulent activity.
• Not interfere with the website’s functionality or security or engage in any activities that may damage or disrupt the service.

We reserve the right to suspend or terminate access to the website and services if any misuse or violation of these Terms is detected.

3. Scope of Services

Truckio Logistics Solution provides comprehensive truck dispatching services, including:

• Load sourcing and negotiation with shippers and brokers.
• Route optimization for efficiency and cost savings.
• Compliance management, including permits and documentation.
• Real-time support for drivers, including issue resolution.

Truckio Logistics Solution acts as a third-party intermediary but does not own or operate any trucks or vehicles. Clients remain fully responsible for maintaining their fleet, ensuring driver qualifications, and fulfilling all obligations related to the transportation of goods.

4. Client Responsibilities

As a client of Truckio Logistics Solution, you agree to:

• Provide accurate, complete, and up-to-date information when using our services.
• Ensure that all transportation operations comply with federal, state, and local regulations, including safety standards and licensing requirements.
• Maintain communication with our dispatch team and provide all required documentation in a timely manner.
• Ensure that all drivers are qualified, licensed, and capable of performing the necessary duties.
• Ensure timely payment for services rendered.

Failure to meet these responsibilities may result in a disruption of services.

5. Payment Terms

• Fees for our services will be clearly outlined and agreed upon before services begin.
• Typically, our charges are a percentage of the load’s value, but can also be based on a flat rate, depending on the terms agreed upon.
• Payments for services are due within the timeframe specified in the agreement. If payments are delayed, Truckio Logistics Solution reserves the right to charge late fees or suspend services until the balance is paid.
• Payments are processed using secure payment methods as agreed between the client and Truckio Logistics Solution.

6. Limitation of Liability

Truckio Logistics Solution is not responsible for:

• Delays in delivery due to factors such as weather conditions, traffic, or mechanical issues.
• Damages or losses to cargo while in transit.
• Non-compliance by the client or third parties, such as shippers or brokers.
• Any direct or indirect damages resulting from the use or inability to use our services.

Our total liability, in any case, is limited to the fees paid for the service that led to the dispute.

7. Confidentiality

Truckio Logistics Solution respects your privacy and the confidentiality of your business information. We will not disclose any confidential client information to third parties except when required by law.

Both parties agree to protect sensitive information from unauthorized access, and ensure that all business, financial, and logistical data is kept confidential.

8. Termination of Services

Either party may terminate the service agreement by providing written notice to the other party. Upon termination:

• Any outstanding payments for services already rendered must be made.
• Clients must remove any outstanding items, products, or equipment that belong to Truckio Logistics Solution or its partners.

Truckio Logistics Solution reserves the right to terminate or suspend services immediately if any terms are breached or if illegal activities are suspected.

9. Intellectual Property

All content on our website, including text, images, logos, and software, is the intellectual property of Truckio Logistics Solution. You may not copy, reproduce, or distribute any content from this website without prior written consent.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Truckio Logistics Solution is located. Any disputes that arise will be handled within the legal jurisdiction of that state.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these Terms periodically to stay informed about any changes. Your continued use of our website and services constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:
📞 Phone: +1 (307) 200-7060
📧 Email: [email protected]
🌐 Website: truckiologistics.com